Frequently Asked Questions
Everything you need to know before placing an order.
What happens after I place an order?
After checkout, you’ll be redirected to a project brief form where you can share your requirements, references, and expectations. Once submitted, we’ll review everything and begin working on your project.
How long does delivery take?
Delivery time depends on the selected package and project complexity. Most projects are delivered within 2–4 business days. Faster delivery options may be available if needed.
Do you offer revisions?
Yes. Each package includes unlimited revisions to ensure you’re fully satisfied. We’ll continue refining the video until it matches your expectations within the selected plan.
What kind of videos do you create?
We create:
Product videos
Amazon listing videos
Social media ads
Promotional & branding videos
All videos are optimized for performance and engagement.
Do I own the rights to the designs / videos created for me by MeTechnophile
Yes. Once the project is completed and approved, you receive full rights to use the video for marketing, ads, and promotions.
What if I need something custom?
You can contact us via WhatsApp or email to discuss a custom requirement before placing an order.
Can I request changes after delivery?
Yes. Each package includes a set number of revisions depending on the plan you choose. Minor adjustments are usually handled quickly to make sure you’re fully satisfied with the final result.
What if I don’t have a script or idea yet?
No problem at all. You can share basic details about your product, and we’ll help structure the concept and visuals for your video.
Do you offer express or urgent delivery?
Yes, express delivery is available for urgent projects. If you need faster turnaround, please contact us before placing your order to confirm availability and pricing.
Do you offer refunds?
Your satisfaction matters to us. If the final design isn’t exactly what you expected, you’re welcome to request changes until it feels right. In rare cases where concerns remain, we’ll start our dispute resolution process to sort out the problem and ensure your satisfaction
Still have questions?
