Refund Policy
Last updated: 5 November 2026
This policy applies to work ordered and paid for directly with MeTechnophile. Orders placed on Fiverr follow Fiverr's own cancellation and refund rules, handled through Fiverr.
Our work is custom digital creative made for your product, so refunds depend on how far the work has gone.
1. Before work starts
If you cancel before we start production, you get a full refund.
2. After work has started
If you cancel after production has started but before delivery, we refund the part of the price for work not yet done. We tell you what has been completed, and you receive those files.
3. After delivery
Once a deliverable has been delivered, it cannot be refunded, because it has been made for your product. If it does not match the agreed brief, tell us and we will revise it: seller packs include unlimited revisions within the agreed scope.
If we cannot deliver what was agreed in the brief, we refund the affected part of the order.
4. How to ask for a refund
Email abdur@metechnophile.com or message us on WhatsApp with your name and order details. We reply within two business days.
Approved refunds go back to the original payment method, normally within 7 to 10 business days, depending on your bank or payment provider.
5. Questions
See also our Terms & Conditions.